Data deletion procedure

In accordance with Google Play requirements and out of concern for user privacy, the Z24 platform allows for the permanent deletion of personal data upon user request.

 

How to initiate data deletion?
A user who wishes to delete their data from the Z24 system should:

1. Send an email to: rodo@etinel.pl

2. Enter the following in the subject line: Data deletion request

3. Include account identification details in the message body (e.g., the email address associated with the account or the company name).

 

What will be deleted?
After verifying the user's identity, the following will be permanently deleted:

• user account data,

• order data associated with the account,

• contact and identification data,

• other personal data stored in the system.

 

Processing time
Data deletion occurs within a maximum of 14 business days from the moment the user's identity is verified.

 

Notes
Once the data is deleted, the account will no longer be accessible. This action is irreversible.

In some cases (e.g., legal or accounting obligations), some data may be anonymized instead of permanently deleted.

In the case of data entered into the system by the user (e.g., contractor data), the user is the data controller. Deleting this data may require additional confirmation or actions to be performed by the user.

 

Contact
If you have any questions, please contact us at: rodo@etinel.pl